Refund policy

RETURNS & REFUNDS

  • We aim for you to be 100% happy with your order and in the unlikely event of any breakages/damage, this should be reported within 24 hours of purchase/delivery.
  • If you need to remove/add items to or from your order or cancel it completely, please contact us for advice on Phone +353 (0) 66 7128222 between 9am and 6pm, Monday to Friday and 9am and 2pm on Saturdays or email us anytime on info@leahyspharmacytralee.ie - please quote your order number and order date and we will do our best to accomodate you provided your order has not been dispatched.
  • No amendments may be made to orders that have been dispatched, and you unfortunately will have to place another order online. 
  • When you purchase online, you have a statutory right to return a product up to 14 days after your order has been delivered (cooling off period).  Please note that delivery charges are not covered by this and may be chargeable.
  • Please note that outside of this time period, bulky items eg breastpumps and other items, may be subject to a restocking charge of €20 in addition to delivery charges where these have been waived - this does not affect your statutory rights.
  • Please package all returns carefully as unfortunately any goods damaged in transit cannot be refunded.

Returns Address:

  • ONLINE RETURNS, Leahys Pharmacy, Unit IB Ballinorig Business Park, Tralee, Co Kerry V92 VP4V